Enhancing Communication and Community in Healthcare Through Podcasting

Rachel Baker

Stanford University School of Medicine

Let’s face it: people in the healthcare industry are busy, with many physicians and surgeons working long shifts, not to mention on-call hours. Yet, they need to keep up with trends in the field through informative discussions, expert interviews, and thought-provoking content. Can podcasting be an effective platform for creating content and building a community for healthcare professionals?

Rachel Baker, the Director of Communications at Stanford University School of Medicine, leverages podcasting to educate faculty members on various topics and to keep the university’s Department of Surgery members up-to-date on relevant research work through conversations with the authors. According to her, one of the best parts about podcasts is that professionals can choose to listen on their own time. Besides serving as a communication and community-building tool, the podcast has become an onboarding resource for the team, enlightening new resident doctors on what to expect during their residency. Now, she shares her tips and tricks for improving podcast engagement.

In this episode of For the Better, Ben Cash hosts Rachel Baker, the Director of Communications at Stanford University School of Medicine, to discuss podcasts as a medium of communication for the healthcare industry and the secrets to a successful podcast. Rachel reflects on how Stanford Surgery reaches new audiences and facilitates community building through its podcast. She also provides podcasting strategies, listener engagement tips, and what you should know about HIPAA compliance as a podcast host.

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Here’s a glimpse of what you’ll learn: 

  • Rachel Baker discusses podcasting for medical professionals

  • Reaching new audiences and educating faculty members through podcasting

  • HIPAA compliance: should you give your guests control over their interviews?

  • Podcasting strategies and listener engagement secrets

  • The importance of connecting with other podcasters

Resources mentioned in this episode:

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Unlocking the Potential of Digital Transformation in Healthcare

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